Alerts

Alerts

Massanutten Resort - COVID-19
Update March 26, 2020

Massanutten Moments is Live! Your daily dose of fresh mountain air.
Massanutten Moments was created by our extraordinarily talented staff in an effort to bring you value-focused, positive content while many of us are spending a little extra time at home.

Throughout the coming weeks, we’ll upload videos that will help you to keep moving, stay active, and try new things all from the comfort of your home. Join us on our webpage, Facebook, IGTV and our YouTube Channel.

Massanutten Resort - COVID-19 
Update March 23, 2020

Massanutten Resort Amenity Closure Notice
In these extremely challenging times, we would first like to take a moment to thank all of you for your support and understanding as our teams work through day-to-day decisions with attention to the future. We recognize we need to do all we can to ensure the health and safety of our guests, our employees, and the community.

Over the past week, we have taken steps to close or pare down our facilities and today we add our gyms and escape rooms to the closure list. Virginia BBQ & Pizza Co. and Campfire Grill are still available for take-out.

Right now, we are looking to re-open on May 17th, but will certainly be ready sooner should the circumstances change. We have great hope for the future. Stay well.

Massanutten Resort - COVID-19 
Update March 18, 2020

The well-being, health, and safety of our owners, guests, and employees continues to be our primary concern and focus. Below are our updates to facilities/operations with regard to the ever-changing COVID-19 pandemic guidance.

The following amenities will be closed through at least Thursday, March 26:

  • Spa
  • Indoor WaterPark & Building
  • Family Adventure Park
  • Recreations Centers

Currently Open:

  • Hiking
  • Tennis
  • Horseback Riding & Petting Farm
  • Golf Courses & Driving Range
  • Take-out dining at Campfire Grill and Virginia BBQ & Pizza Co.
  • Shopping (The General Store & Lift Coffee Bar and The Market)

Massanutten Resort - COVID-19 Update
March 17, 2020

Governor Northam announced this afternoon that Virginians “should avoid non-essential gatherings of more than ten people, per federal guidelines.” Massanutten Resort is working through the steps we need to take to help ensure that we and our guests can comply with this request in the interest of public health and safety. We know that this will affect restaurant operations, recreation centers, certain activities, and events. As soon as we have updated facility and operations information, we will add it to this webpage.

View Governor Northam‘s statement here.

Thank you all for your patience as we move through these unprecedented times.

Massanutten Resort - COVID-19 Update
March 16, 2020

Massanutten Resort continues to take steps to ensure we are utilizing safe ‘social distancing’ practices.

With that, we have released a lineup of activities that fall within these parameters.

Social Distancing-Friendly Activities for Monday, March 16 - Friday, March 20:

March 16

  • Snowplay on the Snowground* | On the Slopes
  • Basketball “Horse” Tournament | 11:00 AM at Woodstone Outdoor Basketball Court
  • Kickball Tournament | 3:00 PM at Hopkins Park

March 17

  • Snowplay on the Snowground* | On the Slopes
  • Western Slope Hike | 10:00 AM | Meet at the Market at Massanutten Station Parking Lot
  • Cornhole Tournament | 10:00 AM at JEL Park
  • Shuffleboard Tournament | 2:00 PM at JEL Park
  • Ping Pong Tournament | 2:00 PM at MFRC

March 18

  • Snowplay on the Snowground* | On the Slopes
  • Cornhole Tournament | 10:00 AM at JEL park
  • Shuffleboard Tournament | 2:00 PM at JEL Park

March 19

  • Snowplay on the Snowground* | On the Slopes
  • Painting in the Park | 11:00 AM - 12:30 PM at JEL Park
  • Billiards Tournament | 2:00 PM at MFRC
  • Arboretum Wildflower Walk | 3:30 - 4:30 PM | Meet at Hopkins Cabin

March 20

  • Snowplay on the Snowground* | On the Slopes
  • Nature Sketch Walk | 1:00 - 2:30 PM | Meet at Hopkins Cabin

*Available during daylight hours 3/16-20 (Children under 13 require parental supervision. No sled riding. No snow balls.) No sign-up required. Weather permitting. For questions and additional info, please call Concierge at x65033.

Store2Door Delivery: Through March 22, 2020, we will be waiving Store2Door delivery fees.
Delivery times are 9 am - 5 pm through Sunday and must be scheduled in advance. For information, please visit: www.massresort.com/shop/store2door

Below is our updated list of activity closures:

  • Taste of the Valley
  • Live at the Lodge & live music events at Encounters Lounge
  • Monday Evening Show
  • Bingo Night
  • Karaoke
  • All live music events
  • Lions Club Bingo
  • Murder Mystery Dinner
  • Cooking Demo
  • Arts & Crafts Classes
  • Healthy Living Classes
  • Specialty Dinners
  • SCUBA
  • DC Tour

The following amenities will be closed Monday, March 16th through Thursday, March 26th:

  • Spa
  • The Massanutten WaterPark Building
  • Virtual Reality @ Real Escapes
  • Snow Sports & Tubing (Closed for the season)
  • Family Adventure Park
  • Recreations Centers & Facilities

Also, we know many of you have questions about your upcoming reservation. Please use this contact directory to speak with a guest service team member:

Massanutten Resort - COVID-19 Update
March 14, 2020

The well-being of our guests, employees, and community continues to be our number one priority. While there are currently no reported cases of COVID-19 reported at the resort, we will continue to take proactive measures to prevent infections locally including practicing social distancing, utilizing approved CDC cleaning products, and working with guests who would like to alter their travel plans.

Below is our updated list of activity closures:

  • Taste of the Valley
  • Live at the Lodge & live music events at Encounters Lounge
  • Monday Evening Show
  • Bingo Night
  • Karaoke
  • All live music events
  • Lions Club Bingo
  • Murder Mystery Dinner
  • Cooking Demo
  • Arts & Crafts Classes
  • Healthy Living Classes
  • Specialty Dinners
  • SCUBA
  • DC Tour

The following amenities will be closed Monday, March 16th through Thursday, March 26th:

  • Spa
  • The Massanutten WaterPark Building
  • Virtual Reality @ Real Escapes
  • Snow Sports & Tubing (Closed for the season)
  • Family Adventure Park
  • Recreations Centers & Facilities


What is available?

Massanutten still has so much to do from enjoying golfing, shopping, and more! Be sure to check out the Spring Resort Planner for more information.

And coming soon, we will be offering you a lineup of ‘social distancing-friendly’ activities to keep you out and about and enjoying your vacation.
Please continue to review our website and Facebook page for all of the latest news and updates. Thank you for all of your patience as we work through this unprecedented situation together.

Additional Resources: 

Massanutten Resort - COVID-19 Operations Update
March 13, 2020

Massanutten Resort is continuing to take proactive measures to protect our owners, guests, and our employees.

We are open for business however we are limiting large social gatherings. The following activities have been suspended/altered for this weekend:

  • Live Music and the Live at the Lodge Encounter's Lounge (cancelled)
  • Movie Night (cancelled)
  • Bingo Night (cancelled)
  • Karaoke (cancelled)
  • WaterPark-daily ticket sales limited; onsite guests and online purchasers will be given priority.

We are also working to create appropriate space between tables at our restaurants and in public areas, including check-in areas.

We recommend that everyone practices social distancing and remain at least 3-6’ from the party next to you. Another measure for consideration is to get takeout from VA BBQ, Campfire Grill, Hideaway Lounge, or Base Camp.

In the upcoming hours and days, if additional changes to operations become necessary, we will update guests via our facebook page and website.

We also understand that everyone needs to make decisions that are right for themselves, their families, and their communities.

If you would like to talk with us more about your upcoming travel itinerary or have specific questions, please send us an email or give us a call using the contact list below. Be sure to include your confirmation number and date of travel.

  • For general inquiries, email: info@massresort.com
  • For inquiries regarding your reservation, please reach out to the department you scheduled your visit with:

We will continue to closely monitor the situation and collaborate with health officials. Hopefully, we can all work together to mitigate the spread of this novel virus. 

Coronavirus Mitigation:

  • Avoid traveling if you are sick.
  • Avoid contact with sick people.
  • If you are 65 years or older, have compromised immunity, or have a pre-existing health condition, it is advised to avoid air travel and large crowds.
  • Maintain at least 6 feet distance from those that are coughing or sneezing.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Clean your hands often by washing them with soap and water for at least 20 seconds or using an alcohol-based hand sanitizer that contains at least 60%–95% alcohol. (Tired of singing “Happy Birthday” while you are washing your hands? This website will make any song into a handwashing jingle!)
  • in the wastebasket. If you do not have a tissue, cough or sneeze into your sleeve in the elbow. In either case, wash your hands thoroughly after.
  • If you are healthy, it is not necessary to wear a facemask. Facemasks are most effective when used by people who are already ill to prevent the spread of germs. Please protect our healthcare workers.

Additional Resources:
www.cdc.gov/coronavirus/2019-ncov/index.html

Massanutten Resort Contact Directory:
www.massresort.com/explore/contact-us/contact-list

Massanutten Resort-COVID-19 Statement and Update
March 12, 2020

Over the past several weeks, Massanutten Resort has been carefully reviewing and digesting updates related to the Coronavirus and COVID-19. This includes outreach to the Virginia Department of Health and other industry-specific contacts. With the well-being of our owners, guests, and employees in mind, we wanted to share with you how we are responding.

In addition to helping to direct people to the right information and utilizing cleaning products recommended by the CDC, we are also conducting extra training and cleaning with staff throughout all Resort departments and coordinating with local and regional health offices.

At this time, Massanutten Resort is open for business. We understand that this is an evolving situation and if changes to operations become necessary, we will update guests via email communication and our website: www.massresort.com.

We also understand that everyone needs to make decisions that are right for themselves, their families, and their communities.

If you would like to talk with us more about your upcoming travel itinerary or have specific questions, please send us an email or give us a call using the contact list below. Be sure to include your confirmation number and date of travel.

  • For general inquiries, email: info@massresort.com
  • For inquiries regarding your reservation, please reach out to the department you scheduled your visit with:

We will continue to closely monitor the situation and collaborate with health officials. Hopefully, we can all work together to mitigate the spread of this novel virus. In the meantime, we have listed a few resources that we have found useful.

Additional Resources:

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