A Look at Summer 2021
Bookmark this page as we will continue adding information and tips. For full COVID-19 related policies and updates, please visit our recovery page here. Looking for resort amenity hours? To view amenity hours, please visit our hours webpage @ www.massresort.com/hours.
Resort Face Mask Policy: All vaccinated guests will be allowed to enter resort buildings and enjoy resort services without masks. Guests who are non-vaccinated must continue to wear a mask indoors. Non-vaccinated guests must wear a mask outdoors when physical distancing cannot be maintained.
During the busy summer season, we are encouraging guests to book their resort amenities and activities online in advance. Some resort amenities and activities may sell out during our busy summer season.
Know Your Booking Window
- 30 DAYS - Tickets will be made available on the Owner's Website for Massanutten Resort Owners for owners to purchase 30 days in advance of the activity date. Must be purchased by logging into your owner account on the owner’s portal. Attention Gold Card Owners: We recommend you take advantage of your discount when making purchases. A valid Gold Card ID will be required for each ticket purchased at time of redemption. Non-Gold Card owners and guests of Gold Card owners who may be accompanying you will still have priority ticket access, so please take advantage of this opportunity - those guests will need to purchase the general admission or other applicable tickets for their purchases.
- 21 DAYS - Available to everyone on a first-come-first-served basis online and on the Resort App.
Check out our guide on How to Book Your Activities Online.
Advance tickets may only be redeemed by the guest listed on the confirmation. A photo ID will be required.
*Please be aware that tickets may sell out and may not be available during every time slot.
For those that have other types of passes, such as Massanutten rewards or gifted tickets please follow the below process:
WaterPark: Email firstname.lastname@example.org at minimum of 72 hours in advance with your name, type of pass you are redeeming for admission (ex: combo pass), number of passes, and date and date of visit. Our Guest Services team will respond with a confirmation of visit on the day and date requested or with additional options. Please bring your confirmation email with you in case it is needed.
Golf: Redeem at the Woodstone Meadows Golf Course.
Gift Cards & Massanutten Rewards Program Passes: Please call us at 540.289.9441 and our staff at the Call Center will be happy to assist you in booking your ticket.