COVID-19 Policies

COVID-19 Policies

We are focused on providing a safe environment for our owners, guests, and employees. We are regularly cleaning high contact areas including sanitizing doors, phones, tables, chairs, work stations, and bathrooms.

Additional precautions include the following:

  • Face masks are required in accordance with VA Executive Order 63 and Executive Order 72.
  • Please use directional markers to navigate Encounters Lounge & Grab-N-Go.
  • Please follow the instructions of staff and signs.
  • Tables will be spaced 6 ft apart.
  • We will be using single use paper menus and scannable QR codes.
  • Hand sanitizer will be available for guests to use.
  • Please practice physical distancing and maintain 6ft from other guests not in your traveling party.
  • Charge to Room will be available as a payment option.