Web Accessibility

Web Accessibility

In line with our commitment to make our resort physically accessible, we are also committed to ensuring that all visitors have full access to our website. 

At Massanutten, we are committed to delivering a web experience that provides equal access and opportunity for individuals with disabilities. We are now actively striving to deliver a web experience that is aligned with the Web Content Accessibility Guidelines (WCAG) 2.0, specifically the “A” and “AA” criteria.

To ensure a seamless user experience for all our customers, current efforts are focused on delivering digital experiences that:

  1. Are compatible with commonly used screen readers
  2. Have full keyboard operability
  3. Communicate all necessary information without dependency on color
  4. Ensures video accessibility

This is just to name a few of the efforts we have taken or will take as we work to provide universal access to our website and its content. This is the beginning of a journey we committed to as we value each customer that takes the time to visit our website.

We are eager to hear from you regarding positive experiences and also regarding areas that could be improved.  With your feedback, we will be better able to work through issues promptly, make sure your needs are met, and ensure that proper steps are taken so that the problem is not encountered again in the future.

To contact us, please follow the following guidance:


800.207.6277 or 540.289.9441 option 0

If you prefer to reach out to us online, please email us at marketing@massresort.com.

General Mailing Address
Massanutten Resort
1822 Resort Drive
Massanutten, VA 22840

We are always open to suggestions for improvement, so please reach out as you see fit. We are looking forward to hearing from you. Thank you for joining us on this journey and we hope to see you soon!