Mountain Perks

Massanutten Rewards Program

At this time, we are NOT accepting new members to the Massanutten Rewards Program.

As we look towards an exciting future here at Massanutten Resort, we are researching new and exciting options for our loyal guests and owners. At this time we are no longer accepting new members to the existing program. If you are an existing member you will continue to accrue points as you always have and you will be provided plenty of notice and time to redeem your points. When we move forward with a new program our loyal members will be notified by email with the details and enrollment information.

Current Members: To check your point balance, please click here.

Important Info: For points to be applied to your account immediately, you must mention participation in the Massanutten Rewards Program prior to purchase. To have points added after a purchase is made, you must revisit the location where the transaction occurred within 72 hours and have a manager verify and add your points. If you need further assistance, please email perks@massresort.com and allow 48-72 hours for a response. If you do not receive a response within 72 hours, please check your spam folder.

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Important Rewards Update

We’re reaching out with an important update regarding the Massanutten Rewards Program. After careful consideration, we will be sunsetting the current Mountain Perks program at the end of 2026. While the program is winding down, you’ll still have plenty of time to enjoy the benefits you’ve earned.

Here’s what you need to know:

  • You can continue to earn points through December 31, 2026.
  • You may redeem your existing points through March 31, 2027.
  • Points not redeemed by March 31, 2027 will be forfeited.
  • Point redemptions for lodging stays must have a check-in date by March 31, 2027.
  • All points in your account will remain available for use through the redemption deadline.

We’re also excited to share that we’re developing a new and improved loyalty program designed to deliver even more value, flexibility, and rewards for our guests. Stay tuned - more details will be coming later this year.

Thank you for being a loyal part of the Massanutten community. If you have any questions about your points or your account, our team is happy to help at 540.289.9441 or info@massresort.com.

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Redemption Offers

Please submit request to perks@massresort.com and allow 48-72 hours for a response. 

  • 200pts | 2 Mega Zips OR 2 Kids' Zips - To obtain passes, please visit the Family Adventure Park.
  • 400pts | 2 WaterPark General Admission OR 2 18-Hole Rounds of Golf with Cart - To obtain passes, please visit the WaterPark or Golf Pro Shop.
  • 600pts | Family 4-Pack WaterPark OR 2 Slope-Use Tickets OR 4 18-Hole Rounds of Golf with Cart - To obtain passes, please visit the WaterPark, Ski Ticket Window or Golf Pro Shop.
  • 800pts | Family 4-Pack WaterPark + Locker + $5 Arcade Card OR 4 Slope-Use Tickets - To obtain passes, please visit the WaterPark or Ski Ticket Window.
  • 1000pts | 2 WaterPark Tickets + 2 Slope-Use Tickets + 2 Rounds of Golf - To obtain passes, email perks@massresort.com in advance of your visit.     
  • NEW! 5000pts | Two Night Stay in a Casa – To book stay, call Gregory at 540.289.4952 or email rentals@massresort.com. Based on availability.

To redeem your Massanutten Everything Gift Card 5% rebate, please complete our online rebate request form or email perks@massresort.com. To check your point balance, please click here.

*Points may be added from any purchase made at a Massanutten-owned entity, excluding purchases made on gift cards, groups, weddings, catering, lodging, lodging programs, and lodging packages.

Circle M Carriages, Woodstone Meadows Stables & Petting Farm, Massanutten Adventures, and Stonewall Terrace Recreation Center are not owned by Massanutten Resort and purchases made at these locations cannot be used to accumulate points.

**1 point = $1 spent.
***Rebate is given in the form of a Massanutten gift card.

Points: 1 point for every $1 spent. Rewards program is non-transferable. No refunds. Points do not expire. As long as you have enough points in your account, you may redeem your reward for that point value. Alert service agent of the program prior to purchasing to redeem rewards and accumulate points. Be prepared to present ID. Please call ahead for activity and amenity availability, especially during peak seasons and holidays. 

Questions: perks@massresort.com

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If you are a current perks member, then yes! You can accrue points through December 31, 2026.

While it was a great program for our owners, guests, and employees, there are limitations to the system. We have exciting plans for our future (such as the new Indoor WaterPark expansion, Hotel, Active Adult Community, and more) and we need a more robust system that can tie into all of these ventures.

 Stay in the know by signing up for our newsletter here.

Points may be added from any purchase made at a Massanutten-owned entity, excluding purchases made on lodging, lodging programs, and lodging packages. Circle M Carriages, Woodstone Meadows Stables & Petting Farm, Massanutten Adventures, and Stonewall Terrace Recreation Center are not owned by Massanutten Resort and purchases made at these locations cannot be used to accumulate points.

Not all cashiers will ask if you are a rewards member. It is your responsibility to alert the service agent of the program during your purchase to redeem rewards and accumulate points. Be prepared to present ID.

To have points added after a purchase is made, you must revisit the location where the transaction occurred with your receipt within 72 hours and have a manager verify and add your points.

Please bring in your confirmation when claiming your tickets and ask the cashier to add points for the purchase to your rewards account. For example, if you buy online WaterPark tickets, bring in your confirmation to the WaterPark on the day you wish to visit and during the transaction, ask the cashier to add your points for your online purchase.

Massanutten Rewards does not have a physical card, but rather will use your phone number to earn points and redeem rewards.

Yes, all non-redeemed reward points expire March 31, 2027. You may redeem your points prior to March 31, 2027 for one of the reward levels or a Massanutten Everything Gift Card 5% rebate.

For rewards of 800 points or less, you will just visit the location of the reward. For example, to obtain your WaterPark passes, you would visit the WaterPark and provide them with your phone number. The reward is loaded into your account and you will just need to let them know which reward you wish to redeem. To redeem the 1000 point reward, you will need to email perks@massresort.com in advance of your visit.

No, the rewards do not have blocked out dates but are subject to availability. Please call ahead for activity and amenity availability, especially during peak seasons and holidays.

The check-in date for a two-night stay in a Casa must be prior to March 31, 2027.

If you do not plan to visit Massanutten prior to March 31, 2027, you may redeem your points for a Massanutten Everything Gift Card 5% rebate.  Please complete our online rebate request form. Once awarded, the gift card will not expire.

No, all unredeemed points in the Massanutten Rewards Program will expire on March 31, 2027. No unredeemed points will carry over to the new program.

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