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Ski & Bike Patrol

Ski & Bike Patrol

Massanutten Ski PatrolMassanutten Bike PatrolMassanutten Ski Patrol

Over 100 patrollers provide emergency services, snow sports/mountain biking education, and slope/trail monitoring to ensure the most enjoyable experience for resort guests. Formed in 1972, the Massanutten Ski & Bike Patrol consists of a diverse group of 80 ski patrollers and 30 bike patrollers who share a passion for snow sports, mountain biking, and the advancement of outdoor sports. Half of the 80 ski patrollers are volunteer and half are paid staff. All of the 30 bike patrollers are paid staff. Some patrollers live as far away as Virginia Beach! Some patrollers are also EMTs or Paramedics!

The Massanutten Ski Patrol serves the guests of the Massanutten Snow Sports area including skiers, snowboarders, and snow tubers. The Massanutten Bike Patrol serves the guests of the Massanutten Bike Park. A patroller's primary function is to provide basic life support, first aid, rescue and on slope/trail transportation to injured resort guests along with skier/rider/biker education.

Massanutten Ski Patrol is an active member of the National Ski Patrol, Southern Division, Virginia Region. Patrol training includes the premier National Ski Patrol’s Outdoor Emergency Course combined with CPR, ski and snowboard training, toboggan handling skills, lift evacuation practices, and countless specialized skills.

Please call Ski & Bike Patrol at 540.289.4925 if you need assistance or to report an injury.

Safety Begins With You!

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Interested in joining Massanutten Ski/Bike Patrol?

We offer two National Ski Patrol Outdoor Emergency Care courses each year, spring and fall. Courses typically meet twice per week for 10 weeks. (candidates are required to attend at least half of the dates regardless of previous training.) OEC is also the certification used to provide first aid services at the Family Adventure Park and Massanutten WaterPark. Successful candidates will complete a written exam as well as several hands-on practical exams. Upon completion of the course, you may fill out an employment application at www.massresort.com/employment or get a volunteer application from our patrol manager.

Patrol candidates must be 18 years old and pass a background check. Non-skiing/riding positions available.

Perks of being a patroller include:

  • Discounts on gear- skis/snowboards, clothing, etc
  • Discounts on lft tickets to other resorts (some are even free!)
  • Unlimited season pass for the patroller
  • Volunteers can choose from an unlimited season pass for their spouse and dependents or 12 vouchers, each good for one slope-use ticket each starting the year following their candidate season.
  • Use of Massanutten Resort amenities
  • Discounts on Massanutten Resort lodging
  • First tracks!

Volunteer Patrollers are required to work 12 shifts per ski season. Paid Patrollers are expected to be available an average of one shift per week.

For more info, call 540.289.4925 or email nbradburn@massresort.com. Massanutten Ski & Bike Patrol is located at 4614 Massanutten Drive, Massanutten, VA 22480.

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Patrol FAQs

All patrol positions require Outdoor Emergency Care, which is a national certification obtained through National Ski Patrol. Also required are CPR/AED for the Professional Rescuer and ICS-100.

You can take OEC at many locations world wide, including Massanutten. We typically offer two courses per year, one in the spring and one in the fall. We can provide the CPR/AED course, or you can take it on your own. ICS-100 is taken online through FEMA.

OEC class typically takes 10 weeks; after that it will depend on where you will be working. The longest training time is usually for an on the hill patroller, which takes about six months including OEC.

We have openings for both paid and volunteer ski patrollers; bike patrollers are all paid.

No, we have openings for aid room staff. These staff members take over care when the on the hill patrollers bring injured guests in, and also take care of injured guests who walk in to our aid room.

At least intermediate mountain biking skills are required in order to be a bike patroller. We do not have aid room positions open for bike patrol.

Volunteer patrollers are required to complete 12 shifts per season and paid staff are expected to be available for an average of one shift per week.

Ski patrol shifts are 8 am - 4 pm and 4 - 9:30 pm on days that we have night skiing and 8 am - 5:30 pm when we don’t. Bike patrol shifts are 9 am - 4:30 pm.

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