Mountain Perks

Mountain Perks

Our new loyalty program is designed with you in mind!

Massanutten Rewards - Free!

The Massanutten Rewards program is FREE to sign up. Simply mention that you're a Massanutten Rewards member every time you make a purchase* at the resort and provide us with your phone number to accumulate points** towards special redemption offers OR receive a 5% rebate*** on points earned.

Important Info: For points to be applied to your account immediately, you must mention participation in the Massanutten Rewards Program prior to purchase. To have points added after a purchase is made, you must revisit the location where the transaction occurred within 72 hours and have a manager verify and add your points. If you need further assistance, please email perks@massresort.com and allow 48-72 hours for a response. 

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Redemption Offers

Redemption Offers

Some amenities may be closed due to COVID-19 restrictions. You may save your points for later use or request the 5% Massanutten Everything Gift Card rebate. Please submit request to perks@massresort.com and allow 48-72 hours for a response. 

  • 200pts | 2 Mega Zips - To obtain passes, please visit the Family Adventure Park.
  • 400pts | 2 WaterPark General Admission - To obtain passes, please visit the WaterPark.
  • 600pts | Family 4-Pack WaterPark OR 2 Slope-Use Tickets - To obtain passes, please visit the WaterPark or Ski Ticket Window.
  • 800pts | Family 4-Pack WaterPark + Locker + $5 Arcade Card OR 4 Slope-Use Tickets - To obtain passes, please visit the WaterPark or Ski Ticket Window.
  • 1000pts | 2 WaterPark Tickets + 2 Slope-Use Tickets + 2 Rounds of Golf - To obtain passes, email perks@massresort.com in advance of your visit.     

To redeem your Massanutten Everything Gift Card 5% rebate, please complete our online rebate request form or email perks@massresort.com. To check your point balance, please click here. If you are new to Massanutten Rewards, you will need to reset your password on your first visit to the site.

*Points may be added from any purchase made at a Massanutten-owned entity, excluding purchases made on gift cards, groups, weddings, catering, lodging, lodging programs, and lodging packages.

Circle M Carriages, Woodstone Meadows Stables & Petting Farm, Massanutten Adventures, and Stonewall Terrace Recreation Center are not owned by Massanutten Resort and purchases made at these locations cannot be used to accumulate points.

**1 point = $1 spent.
***Rebate is given in the form of a Massanutten gift card.

Click here to view and print the Massanutten Rewards program flyer.

Points: 1 point for every $1 spent. Rewards program is non-transferable. No refunds. Points do not expire. As long as you have enough points in your account, you may redeem your reward for that point value. Alert service agent of the program prior to purchasing to redeem rewards and accumulate points. Be prepared to present ID. Please call ahead for activity and amenity availability, especially during peak seasons and holidays. 

Questions: perks@massresort.com

FAQ

FAQ

Rewards FAQ

Points may be added from any purchase made at a Massanutten-owned entity, excluding purchases made on lodging, lodging programs, and lodging packages. Circle M Carriages, Woodstone Meadows Stables & Petting Farm, Massanutten Adventures, and Stonewall Terrace Recreation Center are not owned by Massanutten Resort and purchases made at these locations cannot be used to accumulate points.

Not all cashiers will ask if you are a rewards member. It is your responsibility to alert the service agent of the program during your purchase to redeem rewards and accumulate points. Be prepared to present ID.

To have points added after a purchase is made, you must revisit the location where the transaction occurred with your receipt within 72 hours and have a manager verify and add your points.

Please bring in your confirmation when claiming your tickets and ask the cashier to add points for the purchase to your rewards account. For example, if you buy online WaterPark tickets, bring in your confirmation to the WaterPark on the day you wish to visit and during the transaction, ask the cashier to add your points for your online purchase.

Massanutten Rewards does not have a physical card, but rather will use your phone number to earn points and redeem rewards.

Rewards do not expire. As long as you have enough points in your account, you may redeem your reward for that point value.

For rewards of 800 points or less, you will just visit the location of the reward. For example, to obtain your WaterPark passes, you would visit the WaterPark and provide them with your phone number. The reward is loaded into your account and you will just need to let them know which reward you wish to redeem. To redeem the 1000 point reward, you will need to email perks@massresort.com in advance of your visit.

No, the rewards do not have blackout dates but are subject to availability. Please call ahead for activity and amenity availability, especially during peak seasons and holidays.

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