Points may be added from any purchase made at a Massanutten-owned entity, excluding purchases made on lodging, lodging programs, and lodging packages. Circle M Carriages, Woodstone Meadows Stables & Petting Farm, Massanutten Adventures, and Stonewall Terrace Recreation Center are not owned by Massanutten Resort and purchases made at these locations cannot be used to accumulate points.

Not all cashiers will ask if you are a rewards member. It is your responsibility to alert the service agent of the program during your purchase to redeem rewards and accumulate points. Be prepared to present ID.

To have points added after a purchase is made, you must revisit the location where the transaction occurred with your receipt within 72 hours and have a manager verify and add your points.

Please bring in your confirmation when claiming your tickets and ask the cashier to add points for the purchase to your rewards account. For example, if you buy online WaterPark tickets, bring in your confirmation to the WaterPark on the day you wish to visit and during the transaction, ask the cashier to add your points for your online purchase.

Massanutten Rewards does not have a physical card, but rather will use your phone number to earn points and redeem rewards.

Rewards do not expire. As long as you have enough points in your account, you may redeem your reward for that point value.

For rewards of 800 points or less, you will just visit the location of the reward. For example, to obtain your WaterPark passes, you would visit the WaterPark and provide them with your phone number. The reward is loaded into your account and you will just need to let them know which reward you wish to redeem. To redeem the 1000 point reward, you will need to email perks@massresort.com in advance of your visit.

No, the rewards do not have blackout dates but are subject to availability. Please call ahead for activity and amenity availability, especially during peak seasons and holidays.