Employment

Employment

Authentically True. Authentically You.

Massanutten Resort is proud to be 50 years strong because of its authentically true personality shining here in the Shenandoah Valley. Thanks to a strong, diverse team that has helped build this character and charm over the last half-century, we are proud to be 100% employee-owned and operated serving the local area and beyond for several generations. Carry on Massanutten Resort’s legacy by building to its proud past and leading in its future. With several unique working locations and opportunities, shine for who you are and help build our community while serving unrivaled hospitality to our guests. Now it’s your turn! Be valued for your authentic self, by being authentically true – authentically you at Massanutten Resort!

Our employees enjoy fantastic perks from free golfing and WaterPark admisssion to travel and dining discounts. Whether you’re a student, established professional, or even a retiree, there’s an opportunity waiting for you at Massanutten Resort. Work with us for a season or stick around and make it a career!

 

Search all current opportunities & apply below!

Massanutten Resort is now a 100% employee-owned company providing a qualified ESOP retirement package for full-time employees! Massanutten has a variety of job opportunities and positions available including full-time, part-time, and seasonal openings. Massanutten also offers unique benefits and privileges for our employees. These may include, but are not limited to: Employee Stock Ownership Plan, medical insurance, life insurance, dental insurance, vacation pay, holiday pay, sick leave, short term disability insurance, RCI vacation plans, use of recreational resort amenities, and discounts.

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Search Positions & Apply

Search Positions & Apply

Massanutten has a variety of job opportunities and positions available including full-time, part time, and seasonal openings.
Click on the below button to search positions and apply online.

Search Positions & Apply Here

Need a hand with your online application? We’re here to help. Call us @ 540.289.4045.

 Massanutten Resort Employee Owned Logo

WINTER JOBS

WINTER JOBS

Work & Play on the Mountain!

Join us for a season of fun!

At Massanutten Resort, our employees clock in to ensure our guests have a remarkable experience, every time! We ensure our guests live their adventure to the fullest. We pride ourselves in the community we create. Our employees clock out for their own adventure enjoying FREE skiing/snowboarding, ice skating, snow tubing, Indoor WaterPark fun, and more! All positions come with competitive rates, a season pass, and resort benefits – no experience necessary!

We are an authentic, independent, and unconditionally awesome mountain resort surrounded by endless opportunities for job seekers and adventurers – the only place where you can clock into fun!


Click on each job title for more info and to apply online!

Family Adventure Park Attendant
Join a positive, vibrant team in a breath taking, natured- filled environment! We are looking for family adventure park attendants who have great customer service skills and oversee safe operations by monitoring and assisting guests in rules, requirements, and proper use of equipment for their respective activities. Apply now!

Learning Center Instructor
We’re looking for skiers and snowboarders who share our same love of snow sports and want to teach! Become a member of our winter family where you’ll meet guests from all over the world. When you’re not teaching, you’ll have the opportunity to train to improve your abilities or just take a few laps down the mountain. Submit your application today!

Rental Shop Attendant
Join one of the most rewarding and important positions available and become a rental shop attendant! Position requires excellent customer service skills, legible handwriting, and basic math ability. Duties include handing out properly fitted and adjusted rental equipment (skis and snowboards), snow removal, providing resort information, and keeping a clean and safe work environment.

Lift Operator
Hospitality at the mountain! This winter season join our Lift operator team! Position requires the ability to work outdoors in a winter environment and hold back lift chairs (weighing up to 150 lbs.) until guests can safely be loaded. Be part of the team!

Front Office Operations Associate
Your attitude is your altitude! Assist our guests with the check-in procedure to start their vacation off on the right foot. Learn about the ins and outs of the resort’s condos and procedures to help each family into their cozy accommodation. Take care of everything from Activity Reservations to day trip recommendations for our guests. Bring your positive attitude and smiling face to help us create Remarkable Experiences!

Ski Area Guest Services Cashier
Position requires candidate to provide the highest level of customer service to all resort guests, both on and off property, in-person, and over the phone. This includes assisting with activity bookings and modifications, providing resort information regarding activities, amenities, and dispensing advice regarding the local area. Ski Area Guest Services Cashiers are responsible for providing front line assistance to ski area guests by assisting with ticket purchases, reservations, and troubleshooting guest concerns.

Apply today!

Work Here. Train Here.

Work Here. Train Here.

Work Here. Train Here.
Not only are we 100% employee-owned and an amazing place to work, some of our jobs also offer pathways to professional certifications and licenses. Learn more below and apply today to begin your career with us!   

 
Aquatics Training & Certifications

Massanutten Resort not only provides training in Lifeguarding, CPR, First Aid and Water Safety Instruction but also provides employment opportunities both seasonally and year round. Massanutten Resort employs over 150 aquatic staff as lifeguards or water attendants throughout the year and over 250 seasonally. We offer competitive pay and many other benefits to our employees. All courses are taught by certified American Red Cross Lifeguard Instructors and in accordance with all American Red Cross policies. Courses offered include:

  • Community Swim Lessons
  • CPR/AED for the Professional Rescuers R.16 Courses (Full and Recertification)
  • Lifeguard Training R.17 Courses (Full and Review)
  • WaterPark Skills Module R.17
  • Lifeguard Instructor Courses R.17
  • Water Safety Instructor Courses R.14
  • Lay Responder First Aid Courses R.16

Click here to learn more and sign up for a class today!

Available positions which qualify for this pathway:

 

Institute of Inspection and Restoration Certifications

The IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is the non-profit certifying body for the cleaning and restoration industry. We provide the open door to a career in the textile industry while working local. This is a large, always growing industry. We can help you earn certifications in many different textile fields while working in both commercial and residential settings. You can also work your way up, through classes and training, to master designation in several textile fields.

Massanutten has a pathway for you to earn the following professional certifications from the IICRC:

  • Carpet
  • Upholstery
  • Flood Restoration
  • Carpet Repair and Re-installation

Available position(s) which qualify for this pathway:

What is the cost?
Expenses vary. Massanutten covers all costs for training, classes, and the first certification test. If a retest is required the employee is responsible for a $65 fee.

How long does it take?
Varies. Generally, six months.  

When can I begin training?
Training begins on day one.        

How do I learn more?
Call Charles Pullen at 540.289.9441.

 

Master or Journeyman from Commonwealth of Virginia

Join our team and start training today to earn your Master or Journeyman from the Commonwealth of Virginia. Build your career and demonstrate mastery of your trade by earning a license in this high-demand field. Our resort offers you the chance to train and learn in a fast-paced environment with a wide variety of service calls and installations.  

Available position(s) which qualify for this pathway:

What is the cost?
Massanutten covers 100% of costs for this training pathway. Expenses to earn these licenses are generally around $6000.  

How long does it take?
This varies from person to person. Usually 4 to 5 years.

When can I begin training?
With the right combination of prior experience and drive to succeed, you could begin training as early as your first day with our company.  

How do I learn more?
Contact Dan Seal at dseal@massresort.com.
 

State of Virginia Nail Technician License

Great Eastern Resorts will pay up to 50% of the tuition fees toward the educational requirements of the Nail Technician Licensing up to completion and for as long as the employee is in good standing. This is a great program for those seeking to advance in a trade.

Available position(s) which qualify for this pathway:

What is the cost?
Expenses vary. Usually around $2000. Massanutten will reimburse up to 50% of costs paid by employee.  

How long does it take?
To earn this license you must complete 150 educational hours at an accredited school.  

When can I begin training?
To qualify for this pathway you must be employed by The Spa at Massanutten for at least 6 months.   

How do I learn more?
Contact Don Henk at dhenk@massresort.com.

 

Virginia CDL Class B License

Join Massanutten’s Refuse and Recycling Team and earn your license. A CDL Class B provides opportunities to gain skills in a growing industry, while providing a valuable service to our community. Great schedule will have you home in the evenings. Spend your day working in a beautiful, rural setting while learning a new skill.

Available position(s) which qualify for this pathway:

What is the cost?
Expenses vary. Massanutten provides training and covers most fees and expenses. Employee is responsible for $50 licensing fee.     

How long does it take?
Varies. Generally, six months to earn a Learner’s Permit and six to twelve months to earn your CDL Class B.

When can I begin training?
Training begins on day one.    

How do I learn more?
Call Branden McCallister at 540.289.9441.

Internships

Internships

Looking For A College Internship? We Have One For You!

Are you looking for an internship opportunity to gain experience, learn about the hospitality industry, and work with an awesome team? Look no further than Massanutten Resort! We have worked closely with James Madison University’s Hart School to develop a program that meets your needs. We have hosted interns from the University of Virginia, Bridgewater College, Virginia Commonwealth University, George Mason University, Old Dominion University, Longwood University, and more. Join our team for the internship of a lifetime!

Our structured internships offer:

  • Paid internship experiences
  • Opportunities to complete management-level tasks
  • Job shadowing
  • Professional networking
  • Major projects
  • Enrollment in our training program through our LMS

When are internships available?

Our hiring managers work with applicants to determine dates and schedules that could meet the needs of our company, the applicant’s school, and the applicant themselves.

The majority of our internships have been completed during the summer months when our resort is the busiest, but we have had internships take place at various time throughout the year.

Please note that some hiring managers will offer internships year-round, while others only offer them at specific times or seasons. It is up to the applicant and the hiring manager to determine if there is a good fit before moving forward.   

How do I apply for an internship?

Click the links below to learn more about specific positions and to submit an application.

When you apply, pay close attention to your proposed schedule and availability.

Once you complete your application, our HR team will share it with our hiring managers for review.


Recreation
Position requires excellent customer service skills, general office skills, and a high degree of organization, time management, and flexibility. Will work closely with the Director of Recreation and Recreation Division management to support the daily duties of Recreation operations at Massanutten Resort and will be an active participant in longer range research planning.

Activities
The Activities Department is seeking fun-loving and active candidates for internships! Whether leading arts and crafts classes, orchestrating evening shows and events, or pointing out local flora and fauna on a nature hike, this team always strives to provide enthusiastic customer service. Each day offers a new experience and interns will be able to work with a variety of activities and departments. Join us in creating remarkable experiences for our guests while showcasing the best aspects of the Shenandoah Valley!

Front Office Operations
Seeking students in the Hospitality Field to welcome our guests onto the resort! Do you want to get paid while building your resume and learning the tools of the trade? Assist our guests with the check-in procedure to start their vacation off on the right foot. Learn about the ins and outs of the resort’s condos and procedures to help each family into their cozy accommodation. Take care of everything from Activity Reservations, to day trip recommendations for our guests. Bring your positive attitudes and smiling faces to help us create Remarkable Experiences!

Family Adventure Park
The Family Adventure Park is a team-oriented culture full of outdoor enthusiasts. We focus on creating a positive workplace culture to ensure you have a great experience with us. Work with our management team and training coordinator to get a full, real-world look at the planning and facilitating of our operations. Come adventure with us!


Seeking A Different Type Of Internship?

Let us know! Our management team regularly works with students to create custom internship experiences. Whenever possible, we are happy to work with students and schools to provide intern experiences. Please contact us. Include as much detail as possible.


Like What You See, But Still Have A Few Questions?

Ana Garcia – Lead Recruiter
540.289.4939 or agarcia@massresort.com

We can’t wait for you to join our team!

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