Employment

Employment

Authentically True. Authentically You.

Massanutten Resort is proud to be 50 years strong because of its authentically true personality shining here in the Shenandoah Valley. Thanks to a strong, diverse team that has helped build this character and charm over the last half-century, we are proud to be 100% employee-owned and operated serving the local area and beyond for several generations. Carry on Massanutten Resort’s legacy by building to its proud past and leading in its future. With several unique working locations and opportunities, shine for who you are and help build our community while serving unrivaled hospitality to our guests. Now it’s your turn! Be valued for your authentic self, by being authentically true – authentically you at Massanutten Resort!

Our employees enjoy fantastic perks from free golfing and WaterPark admisssion to travel and dining discounts. Whether you’re a student, established professional, or even a retiree, there’s an opportunity waiting for you at Massanutten Resort. Work with us for a season or stick around and make it a career!

 

Search all current opportunities & apply below!

Massanutten Resort is now a 100% employee-owned company providing a qualified ESOP retirement package for full-time employees! Massanutten has a variety of job opportunities and positions available including full-time, part-time, and seasonal openings. Massanutten also offers unique benefits and privileges for our employees. These may include, but are not limited to: Employee Stock Ownership Plan, medical insurance, life insurance, dental insurance, vacation pay, holiday pay, sick leave, short term disability insurance, RCI vacation plans, use of recreational resort amenities, and discounts.

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Search Positions & Apply

Search Positions & Apply

Massanutten has a variety of job opportunities and positions available including full-time, part time, and seasonal openings.
Click on the below button to search positions and apply online.

Search Positions & Apply Here

Need a hand with your online application? We’re here to help. Call us @ 540.289.4045.

 Massanutten Resort Employee Owned Logo

Funtastic Summer Jobs

Funtastic Summer Jobs

Click on each job title for more info and to apply online!

Lifeguard
Join one of the most rewarding and important positions available and become a lifeguard! Your responsibilities will include supervising swimmers at pools and the WaterPark and enforcing safety rules. Other assignment may be organizing group swim activities, cleaning pools, and teaching lessons to swimmers of all ages.

Water Attendant
Be part of an incredible team at Massanutten Resort and work in one of the best department son the mountain at the Indoor/Outdoor WaterPark. We’re looking for applicants who are ready to have a blast and work in fast-paced, team-oriented environment.

Videographer/Editor
Calling all digital storytellers who have a passion for shooting behind the lens! The business relations department at Massanutten Resort is looking for some help this summer from someone who is looking to take their videographer career to the next level. Step beyond your regular routine and join us on the mountain where you will film a variety of content for both Team Business Relations and the Resort. Video content ranges from in-house training videos, social channels, and seasonal marketing videos.

Recreation Desk Attendant- Massanutten Fitness & Rec Club
Join us in Recreation where the fun never ends. Massanutten Fitness &Rec Club features a 25 meter heated indoor pool, outdoor pool and snack bar, fitness studio, recently renovated weight room, and arcade. We also feature indoor and outdoor basketball, racquetball, tennis, and sand volleyball courts, as well as horseshoe pits, ice skating in the winter, and street curling! We are looking for energetic, team oriented applicants with strong customer service skills and the drive to assist out guests in enjoying their experience.

Escape Room/Recreation Desk Attendant- Woodstone Rec and Real Escapes
Position requires excellent communication and customer service skills. Must be a reliable team player with basic computer skills and have previous cash handling experience. Duties include scheduling appointments for guests, proving resort information, checking guest ID’s, light cleaning and towel laundry in the recreation facility. Additional duties may include: Lead/participating in recreational games, snack bar/food cart attendant, virtual reality escape room attendant. CPR/FA certification required. We will train!

Grounds Maintenance Technician (Seasonal)
Beautiful sunny days are upon us! Looking for some extra cash this summer with some excellent perks? Then a grounds technician job at Massanutten is the place for you! This job requires basic landscaping skills and the ability to work in various weather conditions. This is a four-day workweek with every weekend off. Apply today!

Work Here. Train Here.

Work Here. Train Here.

Work Here. Train Here.
Not only are we 100% employee-owned and an amazing place to work, some of our jobs also offer pathways to professional certifications and licenses. Learn more below and apply today to begin your career with us!   

 
Aquatics Training & Certifications

Massanutten Resort not only provides training in Lifeguarding, CPR, First Aid and Water Safety Instruction but also provides employment opportunities both seasonally and year round. Massanutten Resort employs over 150 aquatic staff as lifeguards or water attendants throughout the year and over 250 seasonally. We offer competitive pay and many other benefits to our employees. All courses are taught by certified American Red Cross Lifeguard Instructors and in accordance with all American Red Cross policies. Courses offered include:

  • Community Swim Lessons
  • CPR/AED for the Professional Rescuers R.16 Courses (Full and Recertification)
  • Lifeguard Training R.17 Courses (Full and Review)
  • WaterPark Skills Module R.17
  • Lifeguard Instructor Courses R.17
  • Water Safety Instructor Courses R.14
  • Lay Responder First Aid Courses R.16

Click here to learn more and sign up for a class today!

Available positions which qualify for this pathway:

 

Institute of Inspection and Restoration Certifications

The IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is the non-profit certifying body for the cleaning and restoration industry. We provide the open door to a career in the textile industry while working local. This is a large, always growing industry. We can help you earn certifications in many different textile fields while working in both commercial and residential settings. You can also work your way up, through classes and training, to master designation in several textile fields.

Massanutten has a pathway for you to earn the following professional certifications from the IICRC:

  • Carpet
  • Upholstery
  • Flood Restoration
  • Carpet Repair and Re-installation

Available position(s) which qualify for this pathway:

What is the cost?
Expenses vary. Massanutten covers all costs for training, classes, and the first certification test. If a retest is required the employee is responsible for a $65 fee.

How long does it take?
Varies. Generally, six months.  

When can I begin training?
Training begins on day one.        

How do I learn more?
Call Charles Pullen at 540.289.9441.

 

Master or Journeyman from Commonwealth of Virginia

Join our team and start training today to earn your Master or Journeyman from the Commonwealth of Virginia. Build your career and demonstrate mastery of your trade by earning a license in this high-demand field. Our resort offers you the chance to train and learn in a fast-paced environment with a wide variety of service calls and installations.  

Available position(s) which qualify for this pathway:

What is the cost?
Massanutten covers 100% of costs for this training pathway. Expenses to earn these licenses are generally around $6000.  

How long does it take?
This varies from person to person. Usually 4 to 5 years.

When can I begin training?
With the right combination of prior experience and drive to succeed, you could begin training as early as your first day with our company.  

How do I learn more?
Contact Dan Seal at dseal@massresort.com.
 

State of Virginia Nail Technician License

Great Eastern Resorts will pay up to 50% of the tuition fees toward the educational requirements of the Nail Technician Licensing up to completion and for as long as the employee is in good standing. This is a great program for those seeking to advance in a trade.

Available position(s) which qualify for this pathway:

What is the cost?
Expenses vary. Usually around $2000. Massanutten will reimburse up to 50% of costs paid by employee.  

How long does it take?
To earn this license you must complete 150 educational hours at an accredited school.  

When can I begin training?
To qualify for this pathway you must be employed by The Spa at Massanutten for at least 6 months.   

How do I learn more?
Contact Don Henk at dhenk@massresort.com.

 

Virginia CDL Class B License

Join Massanutten’s Refuse and Recycling Team and earn your license. A CDL Class B provides opportunities to gain skills in a growing industry, while providing a valuable service to our community. Great schedule will have you home in the evenings. Spend your day working in a beautiful, rural setting while learning a new skill.

Available position(s) which qualify for this pathway:

What is the cost?
Expenses vary. Massanutten provides training and covers most fees and expenses. Employee is responsible for $50 licensing fee.     

How long does it take?
Varies. Generally, six months to earn a Learner’s Permit and six to twelve months to earn your CDL Class B.

When can I begin training?
Training begins on day one.    

How do I learn more?
Call Branden McCallister at 540.289.9441.

Internships

Internships

Looking For An Internship? We Have One For You!

Check out all of our opportunities below.


Massanutten Resort 2022 Summer Internship Program

May 16 – August 14 (Required) | May 2 – September 4 (Preferred)

Are you looking for an internship opportunity to gain experience, learn about the hospitality industry, and work with an awesome team? Look no further than Massanutten Resort! We have worked closely with James Madison University’s Hart School to develop a program that meets your needs. We hosted interns from the University of Virginia, Bridgewater College, Virginia Commonwealth University, George Mason University, Old Dominion University, Longwood University, and more. Join our team this summer for the internship of a lifetime!

All Massanutten internships offer:

  • Paid internship experiences
  • Opportunities to complete management-level tasks & projects
  • Job shadowing
  • Professional networking
  • Presentations conducted by high-level, resort management exploring all aspects of operations
  • End of season recognition event
 
Apply Now!

Click on the position name to view the full job description and apply online.

Activities
The Activities Department is seeking fun-loving and active candidates for our summer internships! Whether leading arts and crafts classes, orchestrating evening shows and events, or pointing out local flora and fauna on a nature hike, this team always strives to provide enthusiastic customer service. Each day offers a new experience and interns will be able to work with a variety of activities and departments all summer long. Join us in creating remarkable experiences for our guests while showcasing the best aspects of the Shenandoah Valley!

Food & Beverage
Food and beverage services on the mountain take pride in their ability to reach both vacationers looking for a great fine dining experience and those just seeking a bar stool with a view. Working at Massanutten gives you the best of both, allowing you to learn more about resort food service operations and how to tailor food offerings to the season and the clientele.

Food & Beverage Special Events
Responsible for providing excellent customer service while greeting, taking, and fulfilling customer needs for event working while upholding food quality, sanitation and safety policies. Responsible for learning all aspects of Special Events from the beginning stages to the end stage – managing and working the event. Must attend weekly planning meetings with Wedding Catering Specialist and other interns. Must be at least 18 years of age and is required to have flexible hours and understand attendance is an essential function of job.

Front Office Operations
Seeking students in the Hospitality Field to welcome our guests onto the resort! Do you want to get paid while building your resume and learning the tools of the trade? Assist our guests with the check-in procedure to start their vacation off on the right foot. Learn about the ins and outs of the resort’s condos and procedures to help each family into their cozy accommodation. Take care of everything from Activity Reservations, to day trip recommendations for our guests. Bring your positive attitudes and smiling faces to help us create Remarkable Experiences!

Owner’s Administration
Position requires excellent customer service skills and attention to detail as well as basic office and computer skills. Must be a reliable problem-solver, work independently, multi-task, and prioritize in a busy work environment. This position functions in three departments Resort Rentals, the Owners Association, and Owners Reservations. Duties include but are not limited to serving as resort liaison for inbound groups bookings, including pre-arrival coordination of room blocking and communication, as well as onsite key point of contact. Clerical duties within the Owners Association and Reservations include data processing, accounts receivable, and owner correspondence.

Retail Shift Supervisor
Provide excellent customer service while directing daily operating procedures for the store, supervising retail associates and effectively communicating with the managers on a regular basis. Also responsible for providing guests with information about the store, its merchandise, the resort, and the surrounding area. Assist retail management team with staffing levels and training. Assist retail team in meeting merchandise needs by analyzing sales and stock level reports. Successfully complete Massanutten’s Internship Program by completing all requirements. Must be at least 21. Previous cash handling and customer service experience are required and previous supervisory experience is strongly preferred.


Not Available This Summer, But Still Want An Internship With Massanutten?

We would love to hear from you. Please e-mail us about the internship experience you are seeking. Include as much detail as possible. Whenever possible, we are happy to work with students and schools to provide intern experiences.


Like What You See, But Still Have A Few Questions?

Ana Garcia – Lead Recruiter
540.289.4939 or agarcia@massresort.com

We can’t wait for you to join our team!

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