Employment

Authentically True. Authentically You.

Massanutten Resort is proud to be 50 years strong because of its authentically true personality shining here in the Shenandoah Valley. Thanks to a strong, diverse team that has helped build this character and charm over the last half-century, we are proud to be 100% employee-owned and operated serving the local area and beyond for several generations. Carry on Massanutten Resort’s legacy by building to its proud past and leading in its future. With several unique working locations and opportunities, shine for who you are and help build our community while serving unrivaled hospitality to our guests. Now it’s your turn! Be valued for your authentic self, by being authentically true – authentically you at Massanutten Resort!

Our employees enjoy fantastic perks from free golfing and WaterPark admisssion to travel and dining discounts. Whether you’re a student, established professional, or even a retiree, there’s an opportunity waiting for you at Massanutten Resort. Work with us for a season or stick around and make it a career!

 

Search all current opportunities & apply below!

Massanutten Resort is now a 100% employee-owned company providing a qualified ESOP retirement package for full-time employees! Massanutten has a variety of job opportunities and positions available including full-time, part-time, and seasonal openings. Massanutten also offers unique benefits and privileges for our employees. These may include, but are not limited to: Employee Stock Ownership Plan, medical insurance, life insurance, dental insurance, vacation pay, holiday pay, sick leave, short term disability insurance, RCI vacation plans, use of recreational resort amenities, and discounts.

Hot Summer Jobs

Looking for a rewarding opportunity this summer? We’re excited to welcome energetic individuals to join our team in a variety of roles! 

Make A Splash with Us This Summer | Waterpark 
Join the team behind one of Virginia’s top family attractions! Massanutten’s Indoor/Outdoor WaterPark features thrilling slides, a relaxing lazy river, a wave pool, and a one-of-a-kind FlowRider® surf experience—creating remarkable guest experiences year-round. 

Opportunities Include: 

Water Attendant  
As a Water Attendant, you will be at the heart of the guest experience—creating fun, remarkable moments and engaging with guests to ensure their day is as refreshing as it is enjoyable. If you love working outdoors, staying active, and being part of a supportive team, this could be the perfect fit. 

Lifeguard 
Join the Team That Keeps Everyone Safe 
At our resort, fun and safety go hand in hand—and our Lifeguards make it all possible. If you’re attentive, dependable, and ready to take on an important role in a dynamic environment, we would love to have you on our team. 

Join Us in The Kitchen | Great Eastern Purveyors 

Be part of the experience that brings guests together. Massanutten Resort offers a variety of Food & Beverage opportunities across our unique dining locations throughout the mountain—from full-service restaurants to casual eateries. Whether you're delivering exceptional service or crafting unforgettable meals, you'll help create remarkable dining moments for every guest. 

Opportunities Include: 

Food & Beverage Cashier
Provide friendly, efficient service and ensure smooth guest transactions 

Busser
Maintain a clean, welcoming dining environment for guests 

Food Runner
Deliver meals quickly and accurately to enhance the guest experience 

Bartender
Craft beverages and create a fun, engaging atmosphere 

Buffet Attendant
Keep buffet stations stocked, fresh, and guest-ready 

Where Will You Shine? | Discover Your Role 

Ski/Bike Patroller (Seasonal) 
Provide safety support and emergency response on the slopes or trails while ensuring guests enjoy a fun and secure outdoor experience. 

Unit Housekeeper Part Time 
Help create a welcoming environment by maintaining clean, comfortable, and guest-ready accommodations throughout the resort. 

Activities Attendant 
Bring energy and enthusiasm to guest experiences by leading and supporting recreational activities for all ages. 

Laundry Services Courier (Part-Time) 
Keep operations running smoothly by transporting linens and supplies efficiently across resort locations.

And more!

Questions on how to apply? We’re here to help. Call us at 540.289.4045 or text us at 540.401.5057!

Work Here. Train Here.

Work Here. Train Here.
Not only are we 100% employee-owned and an amazing place to work, some of our jobs also offer pathways to professional certifications and licenses. Learn more below and apply today to begin your career with us!   

 

Aquatics Training & Certifications

Massanutten Resort not only provides training in Lifeguarding, CPR, First Aid and Water Safety Instruction but also provides employment opportunities both seasonally and year round. Massanutten Resort employs over 150 aquatic staff as lifeguards or water attendants throughout the year and over 250 seasonally. We offer competitive pay and many other benefits to our employees. All courses are taught by certified American Red Cross Lifeguard Instructors and in accordance with all American Red Cross policies. Courses offered include:

  • Community Swim Lessons
  • CPR/AED for the Professional Rescuers R.16 Courses (Full and Recertification)
  • Lifeguard Training R.17 Courses (Full and Review)
  • WaterPark Skills Module R.17
  • Lifeguard Instructor Courses R.17
  • Water Safety Instructor Courses R.14
  • Lay Responder First Aid Courses R.16

Click here to learn more and sign up for a class today!

Available positions which qualify for this pathway:

 

Institute of Inspection and Restoration Certifications

The IICRC, or the Institute of Inspection, Cleaning and Restoration Certification, is the non-profit certifying body for the cleaning and restoration industry. We provide the open door to a career in the textile industry while working local. This is a large, always growing industry. We can help you earn certifications in many different textile fields while working in both commercial and residential settings. You can also work your way up, through classes and training, to master designation in several textile fields.

Massanutten has a pathway for you to earn the following professional certifications from the IICRC:

  • Carpet
  • Upholstery
  • Flood Restoration
  • Carpet Repair and Re-installation

Available position(s) which qualify for this pathway:

What is the cost?
Expenses vary. Massanutten covers all costs for training, classes, and the first certification test. If a retest is required the employee is responsible for a $85 fee.

How long does it take?
Varies. Generally, six months.  

When can I begin training?
Training begins on day one.        

How do I learn more?
Call Dave Chidester at 540.289.4900.

 

Master or Journeyman from Commonwealth of Virginia

Join our team and start training today to earn your Master or Journeyman from the Commonwealth of Virginia. Build your career and demonstrate mastery of your trade by earning a license in this high-demand field. Our resort offers you the chance to train and learn in a fast-paced environment with a wide variety of service calls and installations.  

Available position(s) which qualify for this pathway:

What is the cost?
Massanutten covers 100% of costs for this training pathway. Expenses to earn these licenses are generally around $6000.  

How long does it take?
This varies from person to person. Usually 4 to 5 years.

When can I begin training?
With the right combination of prior experience and drive to succeed, you could begin training as early as your first day with our company.  

How do I learn more?
Contact Dan Seal at dseal@massresort.com.
 

State of Virginia Nail Technician License

Great Eastern Resorts will pay up to 50% of the tuition fees toward the educational requirements of the Nail Technician Licensing up to completion and for as long as the employee is in good standing. This is a great program for those seeking to advance in a trade.

Available position(s) which qualify for this pathway:

What is the cost?
Expenses vary. Usually around $2000. Massanutten will reimburse up to 50% of costs paid by employee.  

How long does it take?
To earn this license you must complete 150 educational hours at an accredited school.  

When can I begin training?
To qualify for this pathway you must be employed by The Spa at Massanutten for at least 6 months.   

How do I learn more?
Contact Don Henk at dhenk@massresort.com.

Internships

Looking For A College Internship? We Have One For You!

Are you looking for an internship opportunity to gain experience, learn about the hospitality industry, and work with an awesome team? Look no further than Massanutten Resort! We have worked closely with James Madison University’s Hart School to develop a program that meets your needs. We have hosted interns from the University of Virginia, Bridgewater College, Virginia Commonwealth University, George Mason University, Old Dominion University, Longwood University, and more. Join our team for the internship of a lifetime!

Our structured internships offer:

  • Paid internship experiences
  • Opportunities to complete management-level tasks
  • Job shadowing
  • Professional networking
  • Major projects
  • Enrollment in our training program through our LMS

When are internships available?

Our hiring managers work with applicants to determine dates and schedules that could meet the needs of our company, the applicant’s school, and the applicant themselves.

The majority of our internships have been completed during the summer months when our resort is the busiest, but we have had internships take place at various time throughout the year.

Please note that some hiring managers will offer internships year-round, while others only offer them at specific times or seasons. It is up to the applicant and the hiring manager to determine if there is a good fit before moving forward.   

How do I apply for an internship?

Click the links below to learn more about specific positions and to submit an application. When you apply, pay close attention to your proposed schedule and availability. Once you complete your application, our HR team will share it with our hiring managers for review.

Current Internship Opportunities:


Seeking A Different Type Of Internship?

Let us know! Our management team regularly works with students to create custom internship experiences. Whenever possible, we are happy to work with students and schools to provide intern experiences. Please contact us. Include as much detail as possible.


Like What You See, But Still Have A Few Questions?

Mary Turner – Human Resources Manager
540.417.2235 or mturner@massresort.com

We can’t wait for you to join our team!

Massanutten Resort Employee Owned Logo

Spa Employment

The Spa at Massanutten® is a year-around Resort day spa, offering a variety of services including nail & skin care, massage, make-up application, and body treatments. We also have a wonderful Spa Boutique, featuring bath & body products, nail care, cosmetics, and designer jewelry. Massanutten Resort® is now a 100% employee owned company!

 

Certified Massage Therapists

Massanutten is currently searching for a certified Massage Therapist who thrives on providing exceptional spa experiences while exceeding guest expectations. We are looking for a successful candidate who brings a positive personality to the workplace, has great customer service skills, and is willing to work a flexible schedule. In addition, he or she will not be afraid to promote retail and service products with confidence, be a strong team player, and can work independently or in a group setting.  

Responsibilities include, but are not limited, to attending and participating in meetings/training sessions, ensuring spa facility is clean, safe and well organized, setting up spa and work stations, assisting with keeping linens clean and tidy while replacing them between sessions, sterilizing equipment, accompanying guests to and from treatment rooms, consulting clients to identify appropriate massage services, providing massage services, maintaining records and filing documentation, and complying with all applicable standards, rules, and regulations. 

Massage Therapist requirements include holding a Virginia Massage Therapy License, proficient knowledge of reflexology, Swedish, hot stone, trigger point, prenatal, sport and deep tissue massage. The successful candidate will also have excellent communication skills, good people skills, is well-groomed with a professional appearance, and is dexterous and able to stand for extended periods. 

Experience is preferred but training will be offered. Schedule varies including weekends and holidays. Hours vary including evenings. 

 

Part-Time Nail Technicians

Join our team and let the resort bring you a steady stream of new clients! The position requires a current Virginia Nail Technician License. Duties include performing natural nail care manicures and pedicures, along with general, day-to-day salon responsibilities. Experience is preferred, but not required. Schedule: Varies; including weekends and holidays.

 

Spa Receptionist

Position requires computer literacy, the ability to multi-task, and excellent customer service skills. Duties include greeting guests, scheduling appointments, and maintaining a professional spa environment. Prefer someone with reception and retail experience. Must be 18+ and a positive team player who is flexible and reliable. Schedule: Must be flexible, available to work weekends and holidays. Hours of Operation: 10 am - 6 pm. 

 

How to Apply

Apply Online Here

Download Application
View All Open Resort Positions

Please direct resumes and questions to employment@massresort.com.

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