Guide to the Spa

Guide to the Spa

The Spa at Massanutten® is a serene, sophisticated retreat from the rigors of everyday life. Whether you are seeking to spend quality time with someone special or you wish to escape on your own, The Spa at Massanutten® provides the ideal environment for one's physical and mental renewal. From the beautiful aromas that scent the air to the zen-like ambiance, every detail sets the stage for a truly peaceful and tranquil experience.  

The Spa at Massanutten offers treatments for women, men, teens, and everyone in-between. And now, thanks to our brand new spa menu, you will now have more reasons to spoil yourself than ever before! Whether it is a relaxing massage, invigorating body treatment, luxurious facial, or a pampering nail service, our licensed professionals are here to exceed your every expectation.

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COVID-19 Policies

COVID-19 Policies

The well-being of our guests, employees, and community continues to be our number one priority.

Guests  

  • Must call in advance to book an appointment. No walk-ins will be accepted.
  • Must fill out service intake form prior to arrival via email/text (sent at booking).
  • Arrive 15 minutes prior to appointment time and call 540.289.4040. A service staff member will meet you at your vehicle.
  • Guests are required to perform a health assessment prior to arriving at the Spa. Click here or see the health assessment tab above for details.
  • No guests with a temperature higher than 100.4° will be permitted to participate in a service or allowed entry into the building.
  • Face masks are required. They must be worn before, during, and after service.

Staff

  • Physical distancing will be maintained throughout the spa.
  • Face masks will be worn by all front desk employees and practitioners.
  • All areas will be properly cleaned and disinfected according to CDC guidelines.

Unavailable Services

  • Couples’ Massage
  • Hot Stone Massage
  • Facials
  • Paraffin Dip
  • Waxings
  • Infrared Sauna
  • Salt Booth
  • Self serve water, tea, and complimentary wine

Health Assessment

Health Assessment

If you are coming to The Spa at Massanutten, first perform this health self-assessment; for your own health and for the safety and health of our team and other guests.

Do I have any of the following symptoms:

  • Fever (100.4 degrees or higher) or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • Loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

If you answered yes to any of these questions, please contact The Spa at 540.289.4040 to reschedule or cancel your appointment. Do not come in for your scheduled appointment. (If the symptom is non-communicable and is due to an underlying non-communicable health condition that you know you have, please consult with The Spa to determine if your scheduled Spa services should be changed or cancelled/rescheduled.)

If you need resources to find a local health care provider, please call our concierge desk for assistance. For emergencies, dial 911. 

How to Book

How to Book

To receive the appointment time most convenient for you, we recommend booking at least 1-2 weeks in advance. To reserve your appointment, please call 540.289.4040. A major credit card or cash payment is required to reserve appointments. Intake forms will be sent electronically at booking and must be completed prior to your service time.

Cancellation Policy

Cancellation Policy

If you must cancel, we will be happy to assist you in rescheduling your appointments; however, if rescheduling is not an option for you, an 24-hour cancellation notice is required. Parties of 4 or more require a 72-hour notice. Cancellations may be subject to a fee of $50 for each service to cover the time reserved for you. If the cost of the service is less than $50, a $25 fee will be applied.

Spa Services may be paid for using cash, check, major credit cards or resort gift cards. Gift cards may be purchased over the phone by calling the Spa at 540.289.4040.

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Gallery

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