RFID FAQ’s

RFID Gates

Direct-to-Lift Access with Axess RFID

Massanutten has partnered with Axess to make getting on the slopes faster and easier!
Our Reload. Reuse Cards (season passes and reloadable day passes) give you direct-to-lift access—no need to stop by the ticket window.
Each lift has an RFID gate that automatically scans your card and grants access based on your ticket type and time of day.

Skip the Ticket Window!

1. Buy online – Purchase your slope-use ticket in advance.
2. Pick up at a kiosk – Use one of our Express Kiosks to print or pick up your Reload. Reuse Card.
3. Reuse for next time – Keep your card! You can reload additional ski days online and go straight to the slopes without waiting in line.

Learn more on our RFID Reloading Guide here.

How to use your Reload. Reuse Card:

1. Place your card by itself in your LEFT jacket pocket.
    - Avoid keeping phones, credit cards, or foil in the same pocket.
2. Keep the card in your pocket as you approach the lift gate—only one card per person.
3. The RFID gate will open automatically when scanned.

 Do not punch a hole in your card. It will damage the antenna. A $20 replacement fee applies for damaged cards.

 

RFID FAQ’s

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RFID stands for Radio Frequency Identification—a wireless technology that reads your lift ticket or pass automatically as you pass through the gate.

Nope! Keep it in your left-side pocket and it will scan through your jacket.
Just make sure no other electronic devices are in the same pocket, as they may interfere with scanning.

Your WTP number is the unique ID for your RFID card.
You’ll find it on the back of your lift ticket—it’s a 14-character code (example: XXXXXXXX-XXX-XXX).

1. Choose the Reload option on the Slope Use Ticket Calendar.
2. Select your new ski date.
3. Enter your name, date of birth, and WTP number when prompted.
4. Complete your purchase and you’re ready to hit the slopes! Need a step-by-step visual? Check out our RFID Reloading Guide here.

Yes. Please complete your first purchase and print your physical ticket at one of our kiosks or with a cashier at the ticket window.
Once printed, you’ll see your WTP number on the back. Please use that number to reload online for future visits.

Is There a Limit to How Many Times I Can Reload?

No limit! Reload your card as many times as you’d like throughout the season.
If you plan to visit often, check out our Season Pass options for the best value!