May we bring in an outside caterer? Shenandoah Provisions is the exclusive caterer at Massanutten Resort. No outside caterers are allowed.
Does Shenandoah Provisions provide a wedding cake? Depending on the style and complexity of the cake, we can provide a wedding cake. We also allow outside wedding cake vendors. For outside vendors, the vendor will be responsible for his/her own cake and a cake cutting fee of $3.50 per person will be applied.
Do you offer kids meals? Yes, we do offer a discounted rate for children 12 and under. We do not charge for children under the age of 2.
Can you accommodate dietary restrictions? Yes, we are happy and able to accommodate guests with dietary restrictions, including vegetarian, vegan, gluten-free, dairy-free, and other allergies. Any dietary restrictions will need to be communicated to the wedding coordinator in advance.
Can we bring in our own alcohol? In accordance with Virginia Alcohol Beverage Control Laws and Regulations, no outside alcoholic beverages are permitted.
What decorations do you allow? You are welcome to bring in flowers and lighting. We do not allow anything to be attached to walls. Candles must be in enclosed containers.
What is the timing for my wedding? Your contracted 6-hour time block starts when your ceremony begins.
When must music end? All of our events must end by 11:30 pm. We ask that the music end by 11:00 pm.
How much time is allowed for set-up and clean-up? Standard day-of set-up time for your event will be 3 hours prior to the guest arrival time. One hour after the reception is allowed for cleanup.
What is the timing for a ceremony rehearsal? Your wedding coordinator will help schedule your rehearsal with you.
Do you allow sparklers? We do not allow sparklers but do allow bubbles and flowers outside of the venue.
Is a coordinator included in the Massanutten Wedding Package? Yes! Our enthusiastic wedding coordinator will serve as your day-of coordinator, helping to create your wedding day timeline and manage it day-of; overseeing vendor installation, assisting in setup of client provided items, coordinating the ceremony, cueing vendors for introductions, first dances and other special moments throughout the reception and ensuring breakdown and assisting in pack-up of all client provided items at the end of the night.
Does Massanutten provide a stage for the band, as well as additional lighting and A/V equipment? A stage is available for use for an additional fee. We also have A/V equipment and set-up available for an additional fee. We do not provide additional lighting. You would need to use an outside vendor for lighting.
Do you require we purchase liability insurance? We do not require that you purchase liability insurance.
What happens if it rains on the day of my wedding? Your wedding coordinator will be in contact with you throughout the planning process to establish the best plan for you and your special day. We will pay close attention to the weather as the day approaches and in the case of inclement weather, we will ask to make the decision of moving the event inside 3-4 hours prior to allow proper set-up time.
Do you have a preferred vendor list? Yes, we have a variety of vendors that we recommend hiring who are familiar with our venues and policies. You are not required to use vendors from our preferred vendors list, but we do highly recommend them.
Who is responsible for setting up and breaking down the décor? The hosting party is responsible for setting up and taking down décor. Your wedding coordinator will be available to assist as needed.
Where should guests park? There is ample parking at the Conference Center with overflow parking available.