Snow Sports

Safety Message

Safety Message

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Responsibility Code

Responsibility Code

Responsibility Code

Skiing can be enjoyed in many ways. At ski areas you may see people using alpine, snowboard, telemark, cross country or other specialized ski equipment, such as that used by adaptive athletes or other skiers. Regardless of how you decide to enjoy the slopes, always show courtesy to others and be aware that there are elements of risk in skiing that common sense and personal awareness can help reduce. Observe the code listed below and share with other slope users the responsibility for a great skiing experience.

  • Always stay in control. You must be able to stop or avoid other people or objects.
  • People ahead or downhill of you have the right-of-way. You must avoid them.
  • Stop only where you are visible from above and do not restrict traffic.
  • Look uphill and avoid others before starting downhill or entering a trail.
  • You are responsible to prevent runaway equipment.
  • Read and obey all signs, warnings, and hazard markings.
  • Keep off closed trails and out of closed areas.
  • You must know how and be able to load, ride, and unload lifts safely. If you need assistance, ask the lift attendant.
  • Do not use lifts or terrain when impaired by alcohol or drugs.
  • If you are involved in a collision or incident, share your contact informations with each other and a ski area employee.

Winter sports involve risk of serious injury or death. Your knowledge, decisions, and actions contribute to your safety and that of others. If you need help understanding the Code, please ask an employee.

This is only a partial list; be safety conscious. Failure to comply with this code may result in loss of slope-use privileges. No sledding is allowed in the ski area at any time.

Back Packs on Lifts – Lift riders should remove backpacks to allow their back to touch the back of chair, and ensure all straps are tucked in and not dangling loose. It is the guest's responsibility to check for loose equipment before exiting the chairlift.

Children in back packs or carriers are not allowed on the lifts or slopes.

Alternative Sliding Devices – All skis and snowboards must have metal edges. Snow bikes, snow decks, or other sliding devices are not permitted.

Uphill Travel – Uphill travel using skins or other skis designed to travel uphill on snow is permitted on open terrain during operating hours. All trail users must have a valid slope use ticket or pass. Uphill traffic should stay to the side of the trail while climbing.

External Speakers – External speakers are not permitted while skiing or riding the lifts. The use of headphones is also discouraged.

Weapons – No weapons of any kind are authorized in common areas or public facilities on Resort Property. Guests with concealed firearms permits are to place firearm in their locked vehicle.

Snow Sports Partners | Click on each logo for more info.

 American Association of Snowboard InstructorsProfessional Ski Instructors of AmerciaNational Ski PatrolLids on KidsKids On LiftsLearn to Ski & SnowboardBring a FriendSmart Style

Ski & Bike Patrol

Ski & Bike Patrol

Massanutten Ski PatrolMassanutten Bike PatrolMassanutten Ski Patrol

Over 100 patrollers provide emergency services, snow sports/mountain biking education, and slope/trail monitoring to ensure the most enjoyable experience for resort guests. Formed in 1972, the Massanutten Ski & Bike Patrol consists of a diverse group of 80 ski patrollers and 30 bike patrollers who share a passion for snow sports, mountain biking, and the advancement of outdoor sports. Half of the 80 ski patrollers are volunteer and half are paid staff. All of the 30 bike patrollers are paid staff. Some patrollers live as far away as Virginia Beach! Some patrollers are also EMTs or Paramedics!

The Massanutten Ski Patrol serves the guests of the Massanutten Snow Sports area including skiers, snowboarders, and snow tubers. The Massanutten Bike Patrol serves the guests of the Massanutten Bike Park. A patroller's primary function is to provide basic life support, first aid, rescue and on slope/trail transportation to injured resort guests along with skier/rider/biker education.

Massanutten Ski Patrol is an active member of the National Ski Patrol, Southern Division, Virginia Region. Patrol training includes the premier National Ski Patrol’s Outdoor Emergency Course combined with CPR, ski and snowboard training, toboggan handling skills, lift evacuation practices, and countless specialized skills.

Please call Ski & Bike Patrol at 540.289.4925 if you need assistance or to report an injury.

Safety Begins With You!

Massanutten Ski PatrolMassanutten Ski Patrol TrainingMassanutten Ski Patrol Training

Interested in joining Massanutten Ski/Bike Patrol?

We offer two National Ski Patrol Outdoor Emergency Care courses each year, spring and fall. Courses typically meet twice per week for 10 weeks. (candidates are required to attend at least half of the dates regardless of previous training.) OEC is also the certification used to provide first aid services at the Family Adventure Park and Massanutten WaterPark. Successful candidates will complete a written exam as well as several hands-on practical exams. Upon completion of the course, you may fill out an employment application at or get a volunteer application from our patrol manager.

Patrol candidates must be 18 years old and pass a background check. Non-skiing/riding positions available.

Perks of being a patroller include:

  • Discounts on gear- skis/snowboards, clothing, etc
  • Discounts on lft tickets to other resorts (some are even free!)
  • Unlimited season pass for the patroller
  • Volunteers can choose from an unlimited season pass for their spouse and dependents or 12 vouchers, each good for one slope-use ticket each starting the year following their candidate season.
  • Use of Massanutten Resort amenities
  • Discounts on Massanutten Resort lodging
  • First tracks!

Volunteer Patrollers are required to work 12 shifts per ski season. Paid Patrollers are expected to be available an average of one shift per week.

For more info, call 540.289.4925 or email Massanutten Ski & Bike Patrol is located at 4614 Massanutten Drive, Massanutten, VA 22480.

Massanutten Ski PatrolMassanutten Ski PatrolMassanutten Ski Patrol

Patrol FAQs

All patrol positions require Outdoor Emergency Care, which is a national certification obtained through National Ski Patrol. Also required are CPR/AED for the Professional Rescuer and ICS-100.

You can take OEC at many locations world wide, including Massanutten. We typically offer two courses per year, one in the spring and one in the fall. We can provide the CPR/AED course, or you can take it on your own. ICS-100 is taken online through FEMA.

OEC class typically takes 10 weeks; after that it will depend on where you will be working. The longest training time is usually for an on the hill patroller, which takes about six months including OEC.

We have openings for both paid and volunteer ski patrollers; bike patrollers are all paid.

No, we have openings for aid room staff. These staff members take over care when the on the hill patrollers bring injured guests in, and also take care of injured guests who walk in to our aid room.

At least intermediate mountain biking skills are required in order to be a bike patroller. We do not have aid room positions open for bike patrol.

Volunteer patrollers are required to complete 12 shifts per season and paid staff are expected to be available for an average of one shift per week.

Ski patrol shifts are 8 am - 4 pm and 4 - 9:30 pm on days that we have night skiing and 8 am - 5:30 pm when we don’t. Bike patrol shifts are 9 am - 4:30 pm.

Drone Policy

Drone Policy

Drone Policy

Massanutten Resort prohibits the operation or use of unmanned aerial systems, or drones, by anyone - including recreational users and hobbyists - without the prior written authorization from the Resort. This prohibition includes drones used for photographing, filming or videotaping, as well as any drone use by media or journalists operating above or within Massanutten Resort boundaries. This prohibition on drone operations or use extends to any drones launched or operated from Resort property, as well as drones launched from private property outside of the Resort boundaries. Click here to read our full drone policy.

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