Cancellation Policy

Cancellation Policy

If you must cancel, we will be happy to assist you in rescheduling your appointments; however, if rescheduling is not an option for you, an 8-hour cancellation notice is required. Parties of 4 or more require a 72-hour notice. Cancellations may be subject to a fee of $50 for each service to cover the time reserved for you. If the cost of the service is less than $50, a $25 fee will be applied.

Spa Services may be paid for using cash, check, major credit cards or resort gift cards. Gift cards may be purchased over the phone by calling the Spa at 540.289.4040.