Cancellation Policy

Cancellation Policy

CANCELLATION POLICY: A 24-hour notice is required to cancel your spa appointment. A fee of 50% of your service will be charged for each cancelled service to cover the time reserved for you without at least 24 hours notice. No show for your appointment will result in 100% of your appointment fee. A 72 hour cancellation notice is required for parties of 4 or more.

Spa Services may be paid for using cash, check, major credit cards or resort gift cards. Gift cards may be purchased over the phone by calling the Spa at 540.289.4040.