SPRING SEASON UPDATES
Advance purchase is recommended for most resort activities & amenities.
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Our mission statement is "to provide remarkable experiences in a safe and enjoyable environment" and we are committed to standing by this. We also ask for your help by following posted guidelines and respecting physical distancing policies. We are looking forward to welcoming you back to our beautiful Resort, breathing in the fresh mountain air, and making new memories with you.
Here’s How You Can Help:
COVID-19 Warning: An inherent risk of exposure to COVID-19 and other disease exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, older adults and people who have underlying medical conditions are especially vulnerable. By visiting the Resort, you and your party voluntarily assume all risks related to exposure to disease and COVID-19.
*OEC treatment facilities (Lodge First Aid Room, MFAP First Aid Room, and WaterPark First Aid Room) will still require masks for all guests and OEC providers while performing first aid in indoor settings in accordance with State EMS recommendations.
The safety and well-being of our guests and employees is always our top priority, but that commitment takes on special significance considering the global outbreak of COVID-19. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to COVID-19, we have updated the following procedures as recommended by the CDC:
We have a strict prevention program in place for our team members. Employees are required to perform a daily health self-assessment prior to reporting to work. Any employee with cold or flu-like symptoms must report them to their supervisor and may not come to work. Any employee beginning to feel or exhibit symptoms must immediately leave the work environment. Employees have received enhanced training to maintain a clean and healthy environment.
To safely and efficiently process your reservation for check-in, we ask that you adhere to the following:
Thank you for your patience and understanding. We are all in this together.
If you have any questions please call 540.289.9441, daily 9 am to 5 pm.
COVID-19 Warning: An inherent risk of exposure to COVID-19 and other disease exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, older adults and people who have underlying medical conditions are especially vulnerable. By visiting the Resort, you and your party voluntarily assume all risks related to exposure to disease and COVID-19.
*OEC treatment facilities (Lodge First Aid Room, MFAP First Aid Room, and WaterPark First Aid Room) will still require masks for all guests and OEC providers while performing first aid in indoor settings in accordance with State EMS recommendations.
Please note your printed check-in time on your reservation confirmation. Due to high seasonal occupancy, if you arrive before the printed check-in time, there is no guarantee that your room will be ready. We aim to provide clean and comfortable accommodations to all of our guests and we cannot wait to welcome you to Massanutten Resort. Arriving late? Click here. Rent must be paid in full at the time of check-in.
North Lobby
South Lobby
Online advance purchase is required for most resort activities & amenities. Some resort amenities and activities may sell out.
Our seasonal webpage is designed to provide you with our full list of updates, including resort amenity ticket sales, dining options, and a myriad of other points. Please visit our seasonal webpage here.