A Look at Fall 2021
Bookmark this page as we will continue adding information and tips. For full COVID-19 related policies and updates, please visit our recovery page here. Looking for resort amenity hours? To view amenity hours, please visit our hours webpage @ www.massresort.com/hours.
Face Mask Policy: Given the continued easing of restrictions for mask protocols prompted by both the CDC and Governor Northam’s guidance, along with the steady increase in vaccination rates throughout the state and declining positivity rates, masks will now be optional for all vaccinated guests and employees, regardless of department/location. Unvaccinated guests and employees must still continue to wear a mask.
Online advance purchase is required for most resort activities & amenities. Some resort amenities and activities may sell out.
Know Your Booking Window
- 30 DAYS - Tickets will be made available on the Owner's Website for Massanutten Resort Owners for owners to purchase 30 days in advance of the activity date. Must be purchased by logging into your owner account on the owner’s portal. Attention Gold Card Owners: We recommend you take advantage of your discount when making purchases. A valid Gold Card ID will be required for each ticket purchased at time of redemption. Non-Gold Card owners and guests of Gold Card owners who may be accompanying you will still have priority ticket access, so please take advantage of this opportunity - those guests will need to purchase the general admission or other applicable tickets for their purchases.
- 21 DAYS - Available to everyone on a first-come-first-served basis online and on the Resort App.
Check out our guide on How to Book Your Activities Online.
Advance tickets may only be redeemed by the guest listed on the confirmation. A photo ID will be required.
*Please be aware that tickets may sell out and may not be available during every time slot.
For those that have other types of passes, such as Massanutten rewards or gifted tickets please follow the below process:
WaterPark: Redeem at the WaterPark.
Golf: Redeem at the Woodstone Meadows Golf Course.
Gift Cards & Massanutten Rewards Program Passes: To redeem a Gift Card or Massanutten Rewards Program Passes, simply book your activity online and present your Gift Card or Rewards Program Passes at the ticket counter for redemption. Purchasing a ticket in advance ensures your spot.