Rent must be paid in full at the time of check-in.
- 4:00 pm - Shenandoah Villas, Eagle Trace, Summit (owners)
- 5:00 pm - Woodstone & Regal Vistas (owners), Rentals
- 6:00 pm - All RCI Reservations
- Eagle Trace & Woodstone (owners & RCI reservations)
- Summit (Friday & Sunday reservations)
- The North Lobby is open 24 hours a day. | Located in the Woodstone Building at 1822 Resort Drive, McGaheysville, VA 22840.
- Shenandoah Villas & Regal Vistas (owners & RCI reservations)
- Summit (Saturday reservations)
- All Massanutten Resort Hotels & Rentals
- The South Lobby is open Fri, Sat & Sun 4 pm - 9 pm. | Located in the Woodstone Building at 1816 Resort Drive, McGaheysville, VA 22840.
- Check-out is promptly at 10 am. Please vacate your unit before 10 am to avoid a late fee.
- Express check-out is now available if you do not wish to do so at the Front Desk, or if you would like to check-out early. Just before you close the door, please text “Check Out” to 95577. Shortly after you will receive a confirmation text message stating your reservation is complete. Please place your keys on the counter.
- Guests may also fill out their express check-out envelope and drop it in the check-out box at the General Store, The Market at Massanutten Station, in the North Lobby, or the South Lobby.
- Guests staying in Regal Vistas must return keys and garage door opener to the drop box at the Regal Vistas gate. Garage door opener cannot be left inside the unit.
- To view the condo departure checklist, download the pdf here.