Check In/Out

Check In/Out


Rent must be paid in full at the time of check-in.

Check-In Times
  • 4:00 pm  -  Shenandoah Villas, Eagle Trace, Summit (owners)
  • 5:00 pm  -  Woodstone & Regal Vistas (owners), Rentals
  • 6:00 pm  -  All RCI Reservations

Check-In Locations

North Lobby

  • Eagle Trace & Woodstone (owners & RCI reservations)
  • Summit (Friday & Sunday reservations)
  • The North Lobby is open 24 hours a day. | Located in the Woodstone Building at 1822 Resort Drive, McGaheysville, VA 22840.

South Lobby

  • Shenandoah Villas & Regal Vistas (owners & RCI reservations)
  • Summit (Saturday reservations)
  • All Hotels & Rentals
  • The South Lobby is open Fri, Sat & Sun 4 pm - 9 pm. | Located in the Woodstone Building at 1816 Resort Drive, McGaheysville, VA 22840.



  • Check-out is promptly at 10 am. Please vacate your unit before 10 am to avoid a late fee.
  • Express check-out is now available if you do not wish to do so at the Front Desk, or if you would like to check-out early. Just before you close the door, please dial *55 from your resort phone. Listen for 2 beeps and you are checked out. Please place your keys and comment card on the counter. 
  • Guests may also fill out their express check-out envelope and drop it in the check-out box by the Front Desk. 
  • Guests staying in Regal Vistas must return keys, comment card, and garage door opener to the drop box at the Regal Vistas gate. Garage door opener cannot be left inside the unit.
  • To view the condo departure checklist, download the pdf here.